Privacy Policy

BRC Coaching (“BRC Coaching,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at brccoaching.com (the “Site”), book or receive coaching services, subscribe to our newsletter, or otherwise interact with us (collectively, the “Services”).

Please read this policy carefully. By using the Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site or Services. BRC Coaching is operated by BRC Coaching, LLC. Our contact details appear in the “Contact Us” section below.

Information you provide to us. We collect personal information you voluntarily provide, including when you:

• Complete our contact form, such as your name, email address, and the content of your message.
• Subscribe to our email newsletter, such as your email address.
• Book a coaching or discovery call, including information you provide through our scheduling tool and intake questions, such as your name, email address, phone number, scheduling preferences, and details about your goals or reasons for seeking coaching.
• Purchase a coaching package or make a payment, such as your name, billing details, and payment information, which is handled by our third-party payment processor as described below.
• Communicate with us by email or during coaching sessions, including any personal, health, wellness, lifestyle, or other information you choose to share.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect information about your device and usage, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, links clicked, and the dates and times of your visits. We may collect this information using cookies and similar technologies, as described below.

Information from third parties. We may receive information about you from the third-party services we use to operate our business, such as our scheduling provider, payment processor, email and newsletter provider, and website host, and from social media platforms if you interact with us there.

Sensitive information. Because we provide life and health and wellness coaching, you may choose to share information about your health, lifestyle, goals, or personal circumstances. Please share only what you are comfortable sharing. We use this information solely to provide and improve our coaching Services.

We use the information we collect to:

• Provide, operate, and maintain the Site and Services.
• Schedule, deliver, and manage coaching sessions and discovery calls.
• Process payments and manage coaching packages and billing.
• Respond to your inquiries, requests, and messages.
• Send you our newsletter and other communications you have requested, and administrative or transactional messages.
• Personalize and improve the Site, Services, and your experience.
• Monitor and analyze usage and trends to improve functionality.
• Detect, prevent, and address technical issues, fraud, or misuse.
• Comply with legal obligations and enforce our terms and agreements.

If you are located in a jurisdiction that requires a legal basis for processing personal information, such as the European Economic Area or the United Kingdom, we rely on the following bases: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with legal obligations.

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent, though some parts of the Site may not function properly without them. We may also use analytics tools that use cookies to help us understand how the Site is used.

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers. We share information with third-party vendors who perform services on our behalf, such as website hosting, email and newsletter delivery, appointment scheduling (Calendly), payment processing (Stripe), and analytics. These providers may access your information only to perform tasks on our behalf and are obligated to protect it.
• Legal and safety. We may disclose information if required to do so by law or in response to valid legal requests, or when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. We may share information for other purposes with your consent.

The Site may contain links to third-party websites or services, such as our scheduling tool, payment processor, or social media pages, that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use. In particular, Calendly and Stripe handle information under their own privacy policies.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to provide the Services, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have certain rights regarding your personal information, such as the right to access, correct, update, or delete your information, to opt out of certain processing, or to withdraw consent. To exercise any of these rights, please contact us using the details below. We will respond as required by applicable law.

• Marketing communications. You can opt out of our newsletter at any time by clicking the “unsubscribe” link in any email or by contacting us. We may still send you non-promotional messages related to your account or coaching services.

U.S. state privacy rights. If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights, such as the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising your rights. We do not sell personal information.

EEA and UK rights. If you are located in the EEA or UK, you may have the right to access, rectify, erase, restrict, or object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.

The Site and Services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We are based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Services, you consent to this transfer.

Some browsers offer a “Do Not Track” signal. Because there is not yet a common industry standard for these signals, the Site does not currently respond to them.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this policy and, where appropriate, provide additional notice. Your continued use of the Site or Services after any changes indicates your acceptance of the updated policy.

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:

BRC Coaching, LLC
655 Falcon Ln., Aberdeen, MD 21001
Email: Brittanie@brccoachingllc.com