Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website located at brccoaching.com (the “Site”) and the coaching services, content, and offerings provided by BRC Coaching, LLC (“BRC Coaching,” “we,” “us,” or “our”). By accessing or using the Site or Services, booking a session, or purchasing a coaching package, you (“you,” “client,” or “user”) agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Site or Services.

You must be at least 18 years old and able to form a legally binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements.

BRC Coaching provides life coaching and health and wellness coaching services, along with related content such as blog articles and a newsletter. Coaching may be delivered through discovery calls, one-on-one sessions, packages, and other formats described on the Site. We may modify, add, or discontinue aspects of the Services at any time.

Please read this section carefully.

• Coaching is not therapy, counseling, psychotherapy, or mental health treatment, and it is not a substitute for professional medical, psychological, psychiatric, or health care.
• Coaching is not medical advice, diagnosis, or treatment. Our health and wellness coaching supports general wellness goals such as habits, fitness, and lifestyle, and does not replace the advice of a physician or other qualified health provider.
• No professional relationship such as a physician-patient, therapist-client, or licensed-counselor relationship is created by your use of the Services.
• Always seek the advice of your physician or other qualified health provider before starting any new fitness, nutrition, wellness, or health program, and with any questions you have about a medical or mental health condition. Never disregard professional advice, or delay seeking it, because of something discussed in coaching.
• If you are experiencing a medical or mental health emergency, or thoughts of harming yourself or others, call 911 (or your local emergency number) or go to the nearest emergency room immediately. In the United States you can also call or text 988 to reach the Suicide and Crisis Lifeline.
• If we ever believe that therapy, medical care, or other professional support is appropriate for you, we may recommend that you seek it. You are responsible for your own decisions, actions, and results.

Coaching outcomes depend on many factors, including your own effort, participation, and circumstances. We do not and cannot guarantee any specific result or outcome from the Services. Any testimonials, examples, or statements on the Site reflect individual experiences and are not a promise or guarantee that you will achieve the same or similar results.

Sessions and discovery calls are scheduled through our booking system. If you need to cancel or reschedule a session, please do so 24 hours in advance. Sessions canceled or rescheduled with less than 24 hours’ notice, or sessions missed without notice, are forfeited and will be counted as a used session in your package.

Discovery calls may be rescheduled once with at least 12 hours’ notice; missed discovery calls may not be rescheduled.

• Fees. Fees for coaching packages and sessions are described on the Site or otherwise communicated to you. Prices are stated in U.S. dollars and are subject to change, though changes will not affect packages you have already purchased.
• Payment. Payment is arranged after your free discovery call, once we have confirmed that coaching is a good fit. Payments are processed securely through a third-party payment processor. By providing payment information, you authorize us and our processor to charge the applicable fees, and you represent that you are authorized to use the payment method provided.
• Packages and sessions. Coaching packages, for example, the Builder, Redefine, and Cultivation packages, include the number of sessions described at the time of purchase. Coaching packages must be used within six (6) months of the date of purchase. Any sessions not used within this period will expire and are not eligible for refund, credit, or transfer. It is your responsibility to schedule sessions within the applicable timeframe. Expiration dates help ensure consistent participation and support the integrity of the coaching process.
• Taxes. You are responsible for any applicable taxes, unless we are required to collect them.

All coaching packages and sessions are non-refundable once purchased. By completing your purchase, you acknowledge that coaching requires your active participation and commitment, and that your payment reserves time and resources specifically for you.

If you choose to discontinue coaching before completing your package, any unused sessions remain available until the package expiration date described in Section 7. Unused sessions are not eligible for refund, credit, or transfer.

In the rare event that BRC Coaching must cancel a session and cannot provide a rescheduled time, you will receive either a replacement session or a pro-rated refund for that session at our discretion.

You agree to participate honestly and to provide accurate information. You are solely responsible for the decisions you make and the actions you take during and after the coaching relationship, and for your own physical, mental, emotional, financial, and other wellbeing.

The Site and its content, including text, blog articles, graphics, logos, the “BRC” name and branding, images, and coaching materials, are owned by or licensed to BRC Coaching and are protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable license to access and use the Site and any materials we provide for your personal, non-commercial use in connection with the Services. You may not copy, reproduce, distribute, sell, or create derivative works from our content without our prior written permission.

You agree not to use the Site or Services to: violate any law; infringe the rights of others; transmit harmful or malicious code; attempt to gain unauthorized access to the Site or its systems; or interfere with the operation of the Site. We may suspend or terminate access for any misuse.

If you provide a testimonial, review, or other content to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display it in connection with promoting the Services, unless we agree otherwise in writing. Consent must be given in writing. We may edit testimonials for length or clarity without changing their meaning.

The Site may link to or rely on third-party services, such as our scheduling tool, payment processor, and social media platforms. We are not responsible for the content, policies, or practices of any third parties, and your use of those services is subject to their own terms.

We will treat the personal information you share during coaching as confidential and use it only to provide the Services, except as described in our Privacy Policy or as required or permitted by law, for example where disclosure is necessary to prevent harm or is legally required. Coaching is not a legally privileged relationship, and communications may not be protected in the way that communications with a licensed therapist, attorney, or physician may be.

The Site and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any content is accurate or complete.

To the fullest extent permitted by law, BRC Coaching, LLC and its owner will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the Site or Services. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Services will not exceed the amount you paid to us for the Services giving rise to the claim in the six (6) months preceding the event.

You agree to indemnify and hold harmless BRC Coaching, LLC and its owner from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another.

These Terms and any dispute or claim arising out of or relating to them, the Site, or the Services are governed by the laws of the State of Maryland, without regard to its conflict-of-laws principles.

You agree that any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state courts located in Harford County, Maryland, and you consent to the personal jurisdiction and venue of those courts.

To the fullest extent permitted by law, you and BRC Coaching agree that any dispute will be brought only in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative action. You waive any right to participate in a class or representative proceeding.

Nothing in this section prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction to protect its rights pending final resolution.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date. Your continued use of the Site or Services after changes take effect constitutes your acceptance of the revised Terms.

We may suspend or terminate your access to the Site or Services at any time, with or without cause or notice. Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will survive.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Site and Services. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our consent; we may assign them in connection with a business transfer.

Questions about these Terms may be directed to:

BRC Coaching, LLC
655 Falcon Ln., Aberdeen, MD 21001
Email: Brittanie@brccoachingllc.com